Sending a product to a device

You can send one or more existing products to a network device, or one or more future products to a network device at one or more sites.

  1. To send existing products:
    1. Select Device.
    2. Select the device to which you want to send the product.
    3. Select the products you want to send by doing one of the following:
      • Left-click the mouse over a list item.

        Press CTRL+click to select more than one entry in the list.

      • Click and drag the mouse to select a group of entries in the list.

        Press CTRL+click and drag the mouse to select multiple groups of entries.

      • Use the Filter menu to produce a list of the products that you want to send.
    4. Choose Send from one of the following menus:
      • If you selected the entries with the mouse, position the cursor over the request column and right-click the mouse.
      • If you selected the entries from the Filter menu, select Commands.
    5. Select Send:

      The product is marked to be sent to the selected device and is waits for the output formatter to send it.

      tip

      If the selection contains both headers and products, the command applies only to the products.

      To perform an operation on headers, you must select only headers.

  2. To send one or more future versions of a product:
    1. Select the header for the type of product you want to send.
    2. Right-click the request column to select any number of sites that are known to your system to receive all or the next version of the product.

    A send request is issued automatically when a new version of the product is added to the disk.

    A send status message appears in the Request column.

  3. To cancel a send request, place the cursor over the Request column and select Cancel.

    If you select a single product, you cancel only the send request for that product.

    To cancel the request for future products, right-click the request column and deselect the site.

The sending status is shown with the following indicators:

Done

The product has been successfully sent to the selected network device.

Send

A pending product transmission with a timeout less than 1 hour (max. settable value). If the timeout is reached, the user needs to manually retransmit the product with the SENDING button.

Sending

The product transmission is in progress.

----

There is currently no request.

Aborted

Transmission failed, for example, because of a network outage. The product must be manually retransmitted with the SENDING button.

Canceled

A canceled product transmission because the product transmission timeout was reached, or because the user canceled the transmission.

Error

An error occurred. Check the Radar Status menu.