Making Quick Look Windows (QLW) appear

For any problem that prevents the window from starting, IRIS prints:

OUTPUT, Error in open_display call.

The Radar Status menu also indicates Error and Exit next to the window process.

If you cannot identify the problem from the error message:

  1. Check that the workstation is turned on and the network is up and running.
  2. Login as radarop.
  3. Open the Radar Status menu and toggle the Product Output process off/on.
  4. In the command prompt of the workstation where the window should appear, check the user rights by typing:
    xhost+
  5. Restart IRIS on your workstation by typing:
    sudo service iris restart
    cautionCAUTION This command restarts all IRIS processes.

    IRIS tests each process and restarts any that have stopped.

  6. If the IRIS Quick Look Window (QLW) does not appear after typing siris in a terminal window:
    1. Log in as root.
    2. In the first line of the /etc/hosts file, add the host name to the first line of the file:
      127.0.0.1 <host-name> local host...